Personal and Professional Development Training
Assertiveness
Assertiveness is clear, honest and direct communication.
This one-day personal and professional development course will help
delegates to :-
Recognise assertive behaviour and how it differs
from other types of behaviour
Identify assertive skills and how to use them
Practise assertive skills to improve performance
in the workplace
How often have you felt that a colleague, member of your team or even your own
views have not been understood or that they/you have not really said what they/you
meant to say?
Most employees have sound opinions and ideas on how to develop the business,
deal with customers or make improvements to processes but many cannot express
themselves effectively enough to make the necessary impact.
This course will provides an insight into how to communicate effectively by
identifying assertive behaviour, its uses and effects, and how to develop the
skills needed to employ assertive behaviour in the workplace.
This course is ideal for all levels of staff within an organisation.
Cost
£149 + VAT per day
Tailored:
As well as this course being open to any individual (open course) this course
can be delivered (closed course): -
to meet individual company requirements
within company premises
specifically to a group or team of staff
Contact
To book a place or for further information, please contact Suzanne Thomson
t: 01383 559000
f: 01383 559001
e:
suzanne@theblcc.co.uk
 Personal and Professional Development Booking Page
|
| "Without
continual growth and progress, such words as improvement, achievement,
and success have no meaning." |
| Benjamin Franklin |
| Expand your skills and
secure your success with the following related courses. |
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